DocumentCode :
2649465
Title :
Automotive warranty data: On the relationship between the driving patterns and warranty
Author :
Chukova, Stefanka ; Anastasiadis, Simon ; Anderson, Boyd
Author_Institution :
Sch. of Math., Stat. & Oper. Res., Victoria Univ. of Wellington, Wellington, New Zealand
fYear :
2011
fDate :
17-19 June 2011
Firstpage :
556
Lastpage :
561
Abstract :
This study extends previous work that accounts for mileage accumulation in automotive warranty data. Warranty coverage is typically limited by age as well as mileage. The age is known for all sold vehicles all the time, but mileage is only observed for a vehicle with a claim and only at the time of the claim. We study the relationship between the expected number/cost of warranty claims and the automobile´s driving pattern (DP). We illustrate our findings with real warranty data.
Keywords :
automobile industry; warranties; automotive warranty data; driving patterns; mileage accumulation; vehicles; Erbium; Out of order; Vehicles; database; driving pattern; expected warranty cost;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Quality, Reliability, Risk, Maintenance, and Safety Engineering (ICQR2MSE), 2011 International Conference on
Conference_Location :
Xi´an
Print_ISBN :
978-1-4577-1229-6
Type :
conf
DOI :
10.1109/ICQR2MSE.2011.5976675
Filename :
5976675
Link To Document :
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