Key Challenges and Opportunities in Cloud Computing and Implications on Service Requirements: Evidence from a Systematic Literature Review

Author

Benslimane, Younes ; Plaisent, Michel ; Bernard, Prosper ; Bahli, Bouchaib

Author_Institution

Sch. of Inf. Technol. Toronto, York Univ., Toronto, ON, Canada

fYear

2014

fDate

15-18 Dec. 2014

Firstpage

114

Lastpage

121

Abstract

Based on the findings from a systematic literature review (SLR), this paper presents a ranking of the key challenges and opportunities for cloud computing services and derives key requirements of effective cloud services. Top challenges include security, quality of service (QoS), privacy and resource management and scalability, whereas top benefits include reduced computing costs, consistent QoS and service level agreements (SLA), increased organizational agility and improved scalability. This paper also presents a ranking of 12 cloud security domains based on this SLR. Implications for building effective cloud computing services that meet users´ requirements are discussed.

Keywords

cloud computing; contracts; data privacy; quality of service; resource allocation; security of data; QoS; SLA; SLR; cloud computing services; organizational agility; privacy management; quality of service; resource management; service level agreements; service requirements; systematic literature review; user requirements; Cloud computing; Conferences; IEEE Press; Mobile communication; Privacy; Quality of service; Security; Challenges; Cloud computing services; Opportunities; Service requirements;

fLanguage

English

Publisher

ieee

Conference_Titel

Cloud Computing Technology and Science (CloudCom), 2014 IEEE 6th International Conference on

Conference_Location

Singapore

Type

conf

DOI

10.1109/CloudCom.2014.115

Filename

7037656