Title :
Chinese Employee´s turnover intentions in relation to organizational identification, work values in modern service sector
Author :
Wei, Xueyan ; Liu, Hui ; Wang, Ningxin ; Hai, Long
Author_Institution :
Educ. Dept., Jiangnan Univ., Wuxi, China
Abstract :
This study investigated the relationships between Chinese employee´s turnover intentions and organizational identification and work values in a sample of 264 from 25 service firms. The study aims to discuss relationship between turnover and organization and work values, and moderating effect of work values between organizational identification and turnover intentions in modern service sector. All of subjects are distributed from modern service industries, namely, financial service industry, business industry or computer service industry and real estate service industry. The study´s result shows that organizational identification, work values of payment and social status are robust predictors of turnover intentions in modern service sector; Employee´s work values partially moderate the relationship between organizational identification and turnover intentions. And social status work value positively moderate relation between organizational identification and turnover intentions.
Keywords :
behavioural sciences; organisational aspects; personnel; Chinese employee turnover intentions; business industry; computer service industry; employee work values; financial service industry; modern service industries; organizational identification; real estate service industry; Advertising; Conference management; Libraries; Permission; Societies; Systems, man, and cybernetics; empirical study; organizational identification; turnover intentions; work values;
Conference_Titel :
Service Systems and Service Management, 2009. ICSSSM '09. 6th International Conference on
Conference_Location :
Xiamen
Print_ISBN :
978-1-4244-3661-3
Electronic_ISBN :
978-1-4244-3662-0
DOI :
10.1109/ICSSSM.2009.5174844