Title :
A field study of work demands on railway traffic dispatchers in centralised centres
Author :
Qiu, Jing ; Helbig, Rolf
Author_Institution :
Inst. of Reliability Eng., UESTC, Chengdu, China
Abstract :
In this paper, the work demands of the dispatchers in centralized centers were investigated. The factors contributing to the work demands were defined preliminarily by specialist workshops and were determined using a series of methods in a field study. The results of our investigation indicate that the total number of trains and frequency of communication are major roles in the total work demands of the dispatchers. Additionally, there are regional distinctions due to the presence of different technologies and network infrastructures.
Keywords :
rail traffic; railways; centralised centres; centralized centers; network infrastructures; railway traffic dispatchers; specialist workshops; Correlation; Dispatching; Employment; Ergonomics; Interference; Rail transportation; Traffic control; railway; railway traffic dispatcher; work demands; workload;
Conference_Titel :
Quality, Reliability, Risk, Maintenance, and Safety Engineering (ICQR2MSE), 2012 International Conference on
Conference_Location :
Chengdu
Print_ISBN :
978-1-4673-0786-4
DOI :
10.1109/ICQR2MSE.2012.6246496
