A fuzzy ANP model to assess the state of organizational readiness for ERP implementation

Author

Razmi, Jafar ; Ghodsi, Reza ; Sangari, Mohamad Sadegh

Author_Institution

Dept. of Ind. Eng., Univ. of Tehran, Tehran

fYear

2008

fDate

12-14 Dec. 2008

Firstpage

481

Lastpage

488

Abstract

Previous studies report unusually high failure in ERP projects. Thus, it is necessary to perform an assessment at the initial stage of an ERP implementation program to identify weaknesses which may lead to project failure. In this paper, a new look at the determinants of organizational readiness to implement an ERP project is presented and using fuzzy analytic network process a practical framework is developed. The firm´s current state of readiness regarding ERP project can be determined and necessary changes prior to implementation of ERP system can be specified. The assessment factors are identified after comprehensive study of critical success factors on ERP implementation. The proposed framework is applied to a real case and the advantages are illustrated.

Keywords

enterprise resource planning; fuzzy set theory; organisational aspects; ERP implementation; analytic network process; fuzzy ANP model; organizational readiness; Companies; Costs; Customer service; Educational institutions; Enterprise resource planning; Industrial engineering; Production; Supply chains; Throughput; Turning; ERP; critical success factors; fuzzy analytic network process; readiness assessment;

fLanguage

English

Publisher

ieee

Conference_Titel

Information and Automation for Sustainability, 2008. ICIAFS 2008. 4th International Conference on

Conference_Location

Colombo

Print_ISBN

978-1-4244-2899-1

Electronic_ISBN

978-1-4244-2900-4

Type

conf

DOI

10.1109/ICIAFS.2008.4783989

Filename

4783989