Abstract :
The following topics are dealt with: service sciences theory and principles; service system design operations and management; service supply chain management; service marketing and financial management; industrial service management; service information technology and decision making; service experiential studies; service value co-creation and supply chain operation and innovation.
Keywords :
customer services; decision making; financial management; information technology; innovation management; process design; service industries; supply chain management; decision making; financial management; industrial service management; service experiential studies; service information technology; service marketing; service sciences principles; service sciences theory; service supply chain management; service system design management; service system design operations; service value co-creation; supply chain innovation; supply chain operation;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2012 9th International Conference on
Conference_Location :
Shanghai
Print_ISBN :
978-1-4577-2024-6
DOI :
10.1109/ICSSSM.2012.6252174
