A case study: production problems in an application running on the PRODIGY service

Author

Hutcheson, Marnie L.

Author_Institution

Prodigy Services Co., White Plains, NY, USA

fYear

1990

fDate

25-28 June 1990

Firstpage

22

Lastpage

38

Abstract

The code-related production problems that occurred in an application running on the PRODIGY service production network over its first 17 months of live service are discussed. They fall into three general categories: errors caused by incompatible code modules (integration failures), errors in program logic and errors caused by faulty specifications. The test history of the project is reviewed, and the problems are examined to determine why testing failed to isolate them. Strategies for preventing their occurrence in future projects are proposed.<>

Keywords

information services; program testing; retail data processing; system recovery; PRODIGY service; code-related production problems; faulty specifications; incompatible code modules; integration failures; production network; program logic; test history; Application software; Cities and towns; Cloning; Hardware; Intelligent networks; International collaboration; Production; Testing; Trademarks; Videotex;

fLanguage

English

Publisher

ieee

Conference_Titel

Computer Assurance, 1990. COMPASS '90, Systems Integrity, Software Safety and Process Security., Proceedings of the Fifth Annual Conference on

Conference_Location

Gaithersburg, MD, USA

Type

conf

DOI

10.1109/CMPASS.1990.175399

Filename

175399