Title :
Mining traveling and purchasing behaviors of customers in electronic commerce environment
Author :
Lee, Yue-Shi ; Show-Jane ; Tu, Yen Ghi-Hua ; Hsieh, Min-Chi
Author_Institution :
Dept. of CSIE, Ming Chuan Univ., Taiwan
Abstract :
Web usage mining is the process of extracting interesting patterns from Web logs. We propose an IPA (integrating path traversal patterns and association rules) model for Web usage mining in the EC (electronic commerce) environment. The IPA model takes both the traveling and purchasing behaviors of customers into consideration at the same time to overcome the disadvantages of the pure association rule mining and pure path traversal pattern mining. The IPA model considers not only user traversal forward information but also backward information. Besides, Web structure is also used to prune unnecessary candidates. Especially, the IPA model allows the noise exist in Web transactions. The experimental results show that the IPA model can correctly capture the user´s traversing and purchasing behaviors.
Keywords :
Internet; consumer behaviour; data mining; electronic commerce; information retrieval systems; purchasing; transaction processing; Web logs; Web structure; Web transaction; Web usage mining; association rule mining; customer behaviour; electronic commerce environment; path traversal pattern; pattern extraction; purchasing; Association rules; Data mining; Electronic commerce; Navigation; Web design; Web page design; Web pages; Working environment noise;
Conference_Titel :
e-Technology, e-Commerce and e-Service, 2004. EEE '04. 2004 IEEE International Conference on
Print_ISBN :
0-7695-2073-1
DOI :
10.1109/EEE.2004.1287314