Computing in commercial banks: analyses of social and organisational impacts

Author

Chakrabarty, Anirban

Author_Institution

Dept. of Comput., United Bank of India, Calcutta, India

fYear

1989

fDate

22-24 Nov 1989

Firstpage

969

Lastpage

973

Abstract

The reasons for computerization in banking are discussed, emphasizing the computerization of banking activities in India. The manner in which information technology enables banks to contain working and administrative overheads, widen the scope of services and improve the quality of decisions and the work environment is examined. It is indicated why failure to adopt this technology in banking may affect the marginal competitive position being held by the developing countries in service sectors. The problems arising out of implementation of the technology regarding their social, political and financial implications are categorized. A critical review is made regarding the impact of computing on employment from different perspectives. The possible impact of computing on management and organization is evaluated. A review is presented of the rationalistic approach which is used to explain the impact of computing and the political motives behind systems development

Keywords

DP management; bank data processing; politics; social aspects of automation; India; administrative overheads; banking activities; commercial banks; developing countries; employment; financial implications; information technology; marginal competitive position; organisational impacts; political motives; rationalistic approach; service sectors; systems development; work environment; Application software; Art; Banking; Data processing; Decision support systems; Employment; Information technology; Management information systems; Social implications of technology;

fLanguage

English

Publisher

ieee

Conference_Titel

TENCON '89. Fourth IEEE Region 10 International Conference

Conference_Location

Bombay

Type

conf

DOI

10.1109/TENCON.1989.177092

Filename

177092