Service management systems for public transport-the German approach

Service management systems for public transport are used in many countries in Europe and have a great potential for improving the quality of service and therefore its attractiveness to passengers. The equipment provides public transport operators with real-time information on the operational status of the public transport system, which allows them to more effectively manage their fleet, and to take remedial actions if disruptions occur. In addition, these systems can provide real time information to passengers, both on the vehicle and at bus stops and form the basis of intelligent bus priority systems. The components of these systems fall into five broad categories: the vehicle equipment; roadside beacon equipment; the control centre; data communication system; and bus stop displays. Each of these components is described