Author_Institution :
Johnson & Johnson Associates Inc., Morgan Hill, CA, USA
Abstract :
The author presents the technology management FTTM (fast-time-to-market) model for continuous improvement of products, processes, and services to enhance quality, reduce costs, and improve time market, productivity, and total customer satisfaction. The four components of the model are described, including the blueprint for product and service FTTM objectives and technology management; a team approach to product and service development; continuous optimization of products and services, technologies, systems, and processes; and continuous evaluation and improvement of FTTM objectives and customer satisfaction arrangement. FTTM technology management for existing and new products and services encompasses certain boundaries and limits. It involves setting the right FTTM goals and objectives, and leveraging all resources and other business assets by continuous optimization of all work processes and functions of the business enterprise. It requires managing the totality of technology operation, product, and service requirements from concept to commercialization. FTTM technology management deals with many issues that affect a firms competitiveness
Keywords :
economics; optimisation; quality control; research and development management; R&D; commercialization; costs; customer satisfaction; fast time to market; model; optimization; product; productivity; quality; research and development; service; technology management; Continuous improvement; Costs; Customer satisfaction; Investments; Management training; Manufacturing industries; Productivity; Research and development; Technology management; Time to market;
