DocumentCode :
2898372
Title :
Development of affective management concept and scorecard
Author :
Authayarat, Waratta ; Umemuro, Hiroyuki ; Murata, Kensuke ; Jiamsanguanwong, Arisara
Author_Institution :
Dept. of Ind. Eng. & Manage., Tokyo Inst. of Technol., Tokyo, Japan
fYear :
2011
fDate :
5-7 June 2011
Firstpage :
12
Lastpage :
15
Abstract :
Affective management is a new idea of decision-making in management which has a sense beyond conventional management by giving value to both people´s affect and conventional numerical and rational indices. In psychology, affect is referred to emotion, feeling, and mood. Moreover, benefits of positive affect tend to give advantages to all stakeholders and to organization itself. Thus, the purpose of this study was to develop a measurement for affective management. The interviews of top management were done resulting to 15 dimensions of affective management measurement. Also, four stakeholders, customer, employee, local community, and society, have been taken into consideration. The conclusion and future work were provided.
Keywords :
decision making; organisational aspects; personnel; psychology; societies; affective management concept; conventional numerical indices; customer; decision making; employee; local community; organization; psychology; rational indices; scorecard; society; stakeholders; top management; Communities; Companies; Decision making; Interviews; Product development;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Business, Engineering and Industrial Applications (ICBEIA), 2011 International Conference on
Conference_Location :
Kuala Lumpur
Print_ISBN :
978-1-4577-1279-1
Type :
conf
DOI :
10.1109/ICBEIA.2011.5994226
Filename :
5994226
Link To Document :
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