Developments in hospital management and information systems

Hospital management and business processes in hospitals have changed considerably over the past twenty years (1979-99), as did the use of hospital information systems. A ´stages of growth´ framework is developed and used to describe the relations between types of hospital management and the use of hospital information systems over time. This framework is applied in a case study of a large general hospital in the Netherlands. It was found that the use of IS in this hospital did not develop according to the needs and developments in the hospital organisation over the past decade.