Development Support for Specifying and Monitoring Goals of Open Business Processes

Business processes are increasingly complex and open because they rely on services that are distributed geographically and across organizations. As a result, they are prone to several points of failure. Monitoring, therefore, remains an important concern. We describe services monitoring support that integrates monitoring into common development activities. A flexible monitoring toolkit, REQMON, is the basis of the support. SERMON extends REQMON to support commitment-based property specification, which simplifies monitoring of open services. We show how to develop and apply such specialized monitoring as part of the best practices of development.