Title :
Research on Market Innovation Action Path of Company Based on Customer Value
Author_Institution :
Sch. of Manage., Wuhan Univ. of Sci. & Technol., Wuhan, China
Abstract :
This paper probes into market innovation action path based on customer value. At first, it researches the background and introduces the framework of market innovation action path. Then, it establishes strategic model of business units, and emphasizes on measuring relative customer value occupancy and sales growth rate of each unit. At last, it positions the measurement results in four quadrant of double variables matrix, and chooses corresponding market innovation model.
Keywords :
customer relationship management; innovation management; organisational aspects; sales management; strategic planning; business units; company; customer value; customer value occupancy; market innovation action; sales growth; strategic model; Advertising; Companies; Forecasting; Measurement units; Technological innovation;
Conference_Titel :
Management and Service Science (MASS), 2011 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-6579-8
DOI :
10.1109/ICMSS.2011.5997909