AFLC total quality management core education and training development

US Air Force Logistics Command (AFLC) has been implementing total-quality-management (TQM) philosophy since October 1987. A major concern, however, for every manager and supervisor is whether or not personnel are being adequately trained in TQM principles and disciplines. In looking after this concern, there is a tendency to assume that training is the proper solution for every problem. When not valid, this assumption results in wasted training effort. The tendency is to request more training than needed, thus causing overtraining and a waste of training resources. The author examines how AFLC can design an adequate, yet efficient quality training program and avoid the traps just indicated. He presents the AFLC education and training development model and schedule of the core curriculum development needed to ensure continuation of the AFLC quality revolution