DocumentCode
2964483
Title
Deviant ratings and the effectiveness of performance appraisal
Author
Yang, Hairu ; Jiang, Zhengyi ; Zhai, Haiyan ; Zeng, Fue
Author_Institution
Dept. of Marketing, City Univ. of Hong Kong, Kowloon, China
fYear
2009
fDate
8-11 Dec. 2009
Firstpage
778
Lastpage
782
Abstract
In order to maximize performance appraisal effectiveness, extant literatures explore methods to reduce rater errors, improve rating accuracy and qualitative aspects. Even if these methods can substantially improve performance appraisal effectiveness, it is still unable to completely eliminate the existing of deviant ratings because the raters are subjective factors for the evaluation. This study introduces a statistical method that can effectively identify and eliminate deviant ratings, thus greatly improving the effectiveness of performance appraisal. Limitations of the method and future research directions are also discussed.
Keywords
appraisal; statistical analysis; deviant rating; performance appraisal; statistical method; Appraisal; Finance; Psychology; Statistical analysis; Statistics; kwdeviant rating; kwrater errors; kwrating accuracy; performance appraisal effectiveness;
fLanguage
English
Publisher
ieee
Conference_Titel
Industrial Engineering and Engineering Management, 2009. IEEM 2009. IEEE International Conference on
Conference_Location
Hong Kong
Print_ISBN
978-1-4244-4869-2
Electronic_ISBN
978-1-4244-4870-8
Type
conf
DOI
10.1109/IEEM.2009.5372917
Filename
5372917
Link To Document