Title :
Variations in user satisfaction with MIS
Author :
Nicholas, Patricia ; O´Connor, Marcus
Author_Institution :
James Cook Univ. of North Queensland, Qld., Australia
Abstract :
The results of a field study of management information systems (MIS) in different organizations in Australia which investigates the relationship between type of user, user involvement and user information satisfaction are reported. The results show that user MIS success (UIS) varies between users of the same MIS based on their organizational function and that user involvement in the systems development life cycle has a significant positive effect on UIS. The significance of the effect of user involvement varies for users based on their organizational function. Technical users are less satisfied with MIS than administrative users. Also, the relationship between user involvement/user control of the systems development process and UIS is significantly different for administrative and technical users
Keywords :
management information systems; Australia; MIS; field study; management information systems; systems development life cycle; user information satisfaction; user involvement; Australia; Control systems; Cost benefit analysis; Information analysis; Information management; Investments; Management information systems; Power generation economics; Productivity; Uncertainty;
Conference_Titel :
System Sciences, 1990., Proceedings of the Twenty-Third Annual Hawaii International Conference on
Conference_Location :
Kailua-Kona, HI
DOI :
10.1109/HICSS.1990.205294
