DocumentCode :
3103652
Title :
A Distributed Fuzzy Qualitative Evaluation System
Author :
Yuen, K.K.F. ; Lau, H.C.W.
Author_Institution :
Dept. of Ind. & Syst. Eng., Hong Kong Polytech. Univ., Hong Kong
fYear :
2006
fDate :
18-22 Dec. 2006
Firstpage :
560
Lastpage :
563
Abstract :
In an enterprise, decision makers always make decisions under the environment of uncertainty, vagueness, fuzziness and incomplete information. Evaluation activities such as rating and surveying play an important role for the enterprise decision making. In order to enhance the evaluation result accuracy and evaluation process efficiency, this paper presents a distributed fuzzy qualitative evaluation system (DFQES) to be applied in complex distributed evaluation scenarios. DFQES applies our developed fuzzy algorithms which are translated into objects distributed to remote agents to solve the similar problems using the agent technology on the basis of Web services-based service oriented architecture (WS-SOA). In addition, we also present the approach modeling the fuzzy system as an intelligent agent for further development. DFQES can be a generic framework for designing and implementing the enterprise qualitative evaluation applications such as customer satisfaction evaluations, employee satisfaction surveys, vendor surveys, and risk assessments.
Keywords :
Web services; business data processing; decision making; fuzzy logic; fuzzy set theory; software agents; software architecture; Web services-based service oriented architecture; distributed fuzzy qualitative evaluation system; enterprise decision making; evaluation process efficiency; intelligent agent; remote agents; risk assessments; Customer satisfaction; Design for quality; Fuzzy logic; Fuzzy sets; Fuzzy systems; Humans; Intelligent agent; Service oriented architecture; Uncertainty; Web services; Enterprise Evaluation System; Fuzzy System; Intelligent Agent; Service Oriented Architecture; Web Services;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Intelligent Agent Technology, 2006. IAT '06. IEEE/WIC/ACM International Conference on
Conference_Location :
Hong Kong
Print_ISBN :
0-7695-2748-5
Type :
conf
DOI :
10.1109/IAT.2006.6
Filename :
4052977
Link To Document :
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