Title :
Electronic commerce customer relations management (ECCRM) minitrack introduction
Author :
Romano, Nicholas C., Jr.
Author_Institution :
The University of Tulsa
Abstract :
Provides an overview of the technical articles and features presented in this minitrack.
Keywords :
Context modeling; Customer relationship management; Educational institutions; Electronic commerce; Electronics industry; Financial management; Industrial relations; Pharmaceuticals; Quality management; Web sites;
Conference_Titel :
System Sciences, 2001. Proceedings of the 34th Annual Hawaii International Conference on
Conference_Location :
Maui, HI, USA
Print_ISBN :
0-7695-0981-9
DOI :
10.1109/HICSS.2001.927049
