Title :
Stakeholder relationship management in leading changes: Case study on integration of airline companies
Author :
Chen, Guoquan ; Wang, Jieyuan ; Liu, Guojun ; Li, Hongbin ; Li, Qian
Author_Institution :
Sch. of Econ. & Manage., Tsinghua Univ., Beijing, China
Abstract :
Leader is the key figure during organizational change with significant influence on its success. Based on the stakeholder theory and its analysis framework, we analyze a case about organizational change in depth and draw relevant conclusions, which provide a new view on behavior analysis of leading change. It is also a useful exploration for case study on behaviors of leading change.
Keywords :
management of change; organisational aspects; travel industry; airline company; behavior analysis; leading change behaviorvior; organizational change; stakeholder relationship management; stakeholder theory; Companies; Interviews; Lead; Marketing and sales; Personnel; Safety; case study; leader; organizational change; stakeholders;
Conference_Titel :
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location :
Deng Leng
Print_ISBN :
978-1-4577-0535-9
DOI :
10.1109/AIMSEC.2011.6010597
