Monitoring e-business Web services usage through a log based architecture

Author

Da Cruz, Sérgio Manuel Serra ; Campos, Maria Luiza M ; Pires, Paulo F. ; Campos, Linair Maria

Author_Institution

Departamento de Ciencia da Computacao, Univ. Fed. do Rio de Janeiro, Brazil

fYear

2004

fDate

6-9 July 2004

Firstpage

61

Lastpage

69

Abstract

The emergence of Web services represents a significant advance in the continuing evolution of e-business. In order to fully explore business opportunities provided by this paradigm, it is important to track its utilization. This can be done through the use of logging facilities. However, current Web logging approaches do not contemplate Web services utilization. This paper presents a Web services logging architecture based on SOAP intermediaries that captures comprehensive services usage information, which can be explored to improve B2B and B2C transactions by providing feedback on customer electronic behavior.

Keywords

Internet; data mining; electronic commerce; monitoring; B2B transactions; B2C transactions; SOAP; Web logging; Web service usage monitoring; Web services utilization; customer electronic behavior; e-business evolution; log based architecture; Availability; Computer architecture; Consumer electronics; Feedback; Monitoring; Navigation; Service oriented architecture; Simple object access protocol; Web server; Web services;

fLanguage

English

Publisher

ieee

Conference_Titel

Web Services, 2004. Proceedings. IEEE International Conference on

Print_ISBN

0-7695-2167-3

Type

conf

DOI

10.1109/ICWS.2004.1314724

Filename

1314724