An analysis of the effects of mode of communication on group decision making

Author

Fjermestad, Jerry ; Hiltz, Starr Roxanne

Author_Institution

Sch. of Manage., New Jersey Inst. of Technol., Newark, NJ, USA

Volume

1

fYear

1998

fDate

6-9 Jan 1998

Firstpage

17

Abstract

Group support systems (GSS) have been the subject of many investigations and meta-analyses over the past decade. The study presents, summarizes and analyzes the results of 100 experiments that used the communication mode as an independent variable. The results suggest that use of a GSS improves decision quality, depth of analysis, equality of participation, and satisfaction compared to manual methods. Additionally, more detailed analysis suggests that task type, GSS type and the interaction of both have a moderating effect on adaptation and outcome factors

Keywords

decision support systems; group decision support systems; groupware; adaptation; analysis depth; communication mode; decision quality; group decision making; group support systems; outcome factors; participation equality; satisfaction; Collaborative software; Conference proceedings; Decision feedback equalizers; Decision making; Electrical capacitance tomography; Information science; Laboratories; Multimedia systems; Read only memory; Technology management;

fLanguage

English

Publisher

ieee

Conference_Titel

System Sciences, 1998., Proceedings of the Thirty-First Hawaii International Conference on

Conference_Location

Kohala Coast, HI

Print_ISBN

0-8186-8255-8

Type

conf

DOI

10.1109/HICSS.1998.653042

Filename

653042