The Perceptual Influence of Multimedia Delay and Jitter

In this paper we present the results of an empirical study that examines user´s perception - understood as both information assimilation and subjective satisfaction - of multimedia quality, when impacted by varying network-level parameters (delay and jitter). Results showed that whilst, the type of multimedia video content impacts user information assimilation, there was no statistically significant difference in the level as a result of error inclusion. The latter result demonstrates that delay and jitter does not negatively impact information assimilation; an important result for broadcast and distributed educational applications.