• DocumentCode
    3206334
  • Title

    Factors Affecting Users´ Intention to Continue Using Virtual Community

  • Author

    Jin, Xiao-Ling ; Cheung, Christy M K ; Lee, Matthew K O ; Chen, Hua-Ping

  • Author_Institution
    Univ. of Sci. & Technol. of China & City Univ. of Hong Kong, X´´ian
  • fYear
    2007
  • fDate
    23-26 July 2007
  • Firstpage
    239
  • Lastpage
    246
  • Abstract
    A research model of individual users´ continuance intention to use virtual communities is proposed and empirically examined in this study. To test this model, an online survey was conducted among users of a Web-based Bulletin Board System sponsored by a local university in mainland China. Consistent with prior information systems continuance studies, the results showed that satisfaction was the most salient determinant of continuance intention to participate in the virtual community while sense of belonging had a significant but weaker influence on it. Contrary to the proposed hypotheses, only positive disconfirmations of purposive value and entertainment value significantly affected user satisfaction. Implications for both researchers and practitioners are discussed.
  • Keywords
    Internet; information services; information systems; social aspects of automation; Web-based bulletin board system; information systems continuance studies; users continuance intention; virtual community; Communities; Costs; Customer service; Discussion forums; Electronic mail; Finance; Information systems; Internet; System testing; Time factors;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    E-Commerce Technology and the 4th IEEE International Conference on Enterprise Computing, E-Commerce, and E-Services, 2007. CEC/EEE 2007. The 9th IEEE International Conference on
  • Conference_Location
    Tokyo
  • Print_ISBN
    0-7695-2913-5
  • Type

    conf

  • DOI
    10.1109/CEC-EEE.2007.50
  • Filename
    4285220