Title :
In-house communication support system utilizing social network
Author :
Takeuchi, Susumu ; Teranishi, Yuuichi ; Harumoto, Kaname ; Shimojo, Shinji ; Akiyoshi, Masanori ; Komoda, Norihisa
Author_Institution :
Osaka Univ., Suita
Abstract :
Almost all companies are now utilizing computer networks to support a speedier and more effective in-house information-sharing and communication. However, existing systems are unable to support to enhance communications between users. Therefore, in our research, we implemented an in-house communication support system that integrates the "information propagation model" and "discussion forums." The former is proposed to realize word-of-mouth communication in a social network, while the latter is where users are allocated and discussions are carried out. By applying the system in a real company, we found our system has an effect to enhance communication in the real world and human relations.
Keywords :
computer mediated communication; computer networks; information networks; computer networks; discussion forums; in-house communication support system; in-house information-sharing; information propagation model; social network; word-of-mouth communication; Application software; Blogs; Computer networks; Discussion forums; Humans; Information filtering; Information filters; Information science; Multimedia systems; Social network services;
Conference_Titel :
E-Commerce Technology and the 4th IEEE International Conference on Enterprise Computing, E-Commerce, and E-Services, 2007. CEC/EEE 2007. The 9th IEEE International Conference on
Conference_Location :
Tokyo
Print_ISBN :
0-7695-2913-5
DOI :
10.1109/CEC-EEE.2007.55