Constructing a Web-based Employee Training Expert System with Data Mining Approach

Knowledge management (KM) is an important strategy in business management and competition in 21st century. Companies must manage their valuable knowledge and experience more aggressively to enhance competitive advantage and human resource management (HRM). In this paper, we present a web-based training system named ETES - employee training expert system and the methodologies of its implementation. ETES applied rule-based expert system technology to infer the learning type for employees. Moreover, ETES uses association rule mining to find training strategies and learning map for personal learning. Besides, ETES provides different training materials for employees according to their learning aptitudes, records and occupations. The system has been tested and is now in pilot use by Teraauto Corporation which is a high-profits listed securities company in Taiwan.