DocumentCode
3225540
Title
Total quality management and comprehensive change
Author
Clemson, Barry ; Lowe, Ernest
Author_Institution
Dept. of Eng. Manage., Old Dominion Univ., Norfolk, VA, USA
fYear
1992
fDate
25-28 Oct 1992
Firstpage
4
Lastpage
8
Abstract
Total quality management (TQM) does not address all of the issues involved in achieving excellence. A number of other methods (e.g., interactive planning, the viable systems model, socio-technical systems, system dynamics, and organizational learning) effectively address these other issues. These methods are compatible with TQM and can be used to complement a TQM implementation project. Some of these methods can actually make the TQM implementation process easier. Guidelines for implementing other methods with TQM are suggested
Keywords
management; quality control; QC; TQM; excellence; guidelines; implementation project; interactive planning; organizational learning; socio-technical systems; system dynamics; total quality management; viable systems model; Education; Explosions; Humans; Problem-solving; Qualifications; Resists; Temperature control; Testing; Thermal resistance; Total quality management;
fLanguage
English
Publisher
ieee
Conference_Titel
Engineering Management Conference, 1992. Managing in a Global Environment., 1992 IEEE International
Conference_Location
Eatontown, NJ
Print_ISBN
0-7803-0854-9
Type
conf
DOI
10.1109/IEMC.1992.225292
Filename
225292
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