Title :
Logistics Systems Function Deployment Model for Construction Project and application
Author :
Shen, Jiang ; Xu, Man ; Sun, Hao
Author_Institution :
Sch. of Manage., Tianjin Univ., Tianjin, China
Abstract :
To improve the quality of logistics service is considered to be the preferred method to hold the customer. From the sight of Systemism, project logistics service is a complicated systems engineering with non-repeatability, systemic, risk, planned, high performance technologies and other features. For such a complex system, we need to build simulation model from system structure to refinement the overall service to “Behavior scale” of system work and achieve the function deployment of system through WBS. Logistics Systems Function Deployment Model for Construction Project was established. The model is proved more validity and effective through work anti-jamming analysis and service satisfaction inquisition by using positive analysis.
Keywords :
construction industry; logistics; project management; quality function deployment; antijamming analysis; behavior scale; complex system; construction project; logistics service quality; logistics systems function deployment model; service satisfaction inquisition; simulation model; system structure; systems engineering; Analytical models; 4-WBS; Project logistics service system; Quality function development mapping;
Conference_Titel :
Industrial Engineering and Engineering Management (IE&EM), 2010 IEEE 17Th International Conference on
Conference_Location :
Xiamen
Print_ISBN :
978-1-4244-6483-8
DOI :
10.1109/ICIEEM.2010.5646011