DocumentCode :
3251360
Title :
A PACES model for B2B process servicizing
Author :
Lyu, Jr-Jung ; Fu, Han-Chi
Author_Institution :
Dept. of Ind. & Inf. Manage., Nat. Cheng Kung Univ., Tainan, Taiwan
fYear :
2010
fDate :
29-31 Oct. 2010
Firstpage :
1882
Lastpage :
1886
Abstract :
The highly competitively environment nowadays erodes the gross margin of the manufacturing industrial. To earn more profit and to keep the competence, the company must extend its position in the “smile-curve”. One possible way to add business value is provide service for the customers. The manufacturing product plus market service can create a new business value and secure the market share. Facing the impact of environmental issue and the manufacturing meager profit time, the company therefore should figure out a better strategy to survive. In this article we deal with the manufacture servitization issues and propose a PACES model as the basis for the servitization of manufacturing.
Keywords :
customer services; environmental factors; marketing; service industries; sustainable development; B2B process servicizing; PACES model; business value; customer services; environmental issue; manufacture servitization issues; manufacturing industrial gross margin; manufacturing meager profit time; manufacturing product; market service; market share; smile-curve; Business; Industries; Prognostics and health management; B2B business; PACES model; Process servicizing;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Industrial Engineering and Engineering Management (IE&EM), 2010 IEEE 17Th International Conference on
Conference_Location :
Xiamen
Print_ISBN :
978-1-4244-6483-8
Type :
conf
DOI :
10.1109/ICIEEM.2010.5646505
Filename :
5646505
Link To Document :
بازگشت