Title :
A qualitative study about the life cycle of lessons learned
Author :
Viana, Davi ; Rabelo, J. ; Conte, Tayana ; Vieira, Agata ; Barroso, Elidiane ; Dib, Mohammad
Author_Institution :
USES Res. Group, Fed. Univ. of Amazonas, Manaus, Brazil
Abstract :
Software activities are executed by people and demand great knowledge. For this reason, knowledge dissemination activities are important in software organizations. One of the ways of sharing knowledge is through the practice of lessons learned dissemination. The form of dissemination could help to clarify questions about how lessons learned are shared in the organization. This paper aims to analyze the life cycle of lessons learned in a software organization, in order to understand how they are treated during the course of the projects. Results show that discussions of the lessons encourage the exchange of knowledge between the team members. However, it is necessary to improve the form of knowledge dissemination in all the organization, as well as encourage learning this knowledge.
Keywords :
DP industry; knowledge management; project management; software management; team working; knowledge dissemination activities; knowledge exchange; knowledge sharing; lessons learned dissemination; lessons learned life cycle; project; software activities; software organizations; team members; Interviews; Knowledge management; Monitoring; Organizations; Registers; Software; Software engineering; Knowledge management; ethnography; interviews; lessons learned; qualitative analysis;
Conference_Titel :
Cooperative and Human Aspects of Software Engineering (CHASE), 2013 6th International Workshop on
Conference_Location :
San Francisco, CA
DOI :
10.1109/CHASE.2013.6614734