Developing web-based information systems: the case of Samsung Heavy Industries Co., Ltd

Internet technology holds many promises for enterprise integration. Examples include intranets and extranets. However, these applications require sound planning to really tap into the unique promises and add value to the enterprise. The heavy machinery industry presents a good case in point. Static pages do not facilitate a manufacturer´s problems in its core productions and business functions. Instead, a web-based information system (WIS) that connects web client capabilities to enterprise databases and thereby enhances business processes is needed. The planning of web-based information systems needs a proactive review of the capabilities of the Internet technology to serve the particular needs of the firm and its customers. This paper describes the application of a generic planning framework to a heavy machinery firm using Internet technology to enhance its core business