Higher Education Curricula for Services Science

Author

Motta, Gianmario ; Barroero, Thiago ; Pignatelli, Giovanni

Author_Institution

Dept. of Comput. Eng. & Syst. Sci., Univ. of Pavia, Pavia, Italy

fYear

2011

fDate

19-21 May 2011

Firstpage

1

Lastpage

5

Abstract

A growing number of universities are offering curricula that are labeled as Services Sciences and/or Services Engineering or that are actually oriented to Services Sciences. We here review their contents, by a specific taxonomy of competences, founded on a Delphi research. A key of Services Sciences and/or Services Engineering curricula is the overlap between a service oriented concept of IT and the organizational analysis of business processes. To better exemplify a real world approach we analyze the case of University of Pavia that launched a Master of Science Curriculum in 2006. First in Europe, it integrates a strong background on enterprise systems with a practice of a model driven approach to the design and implementation of business processes and related IT services.

Keywords

business data processing; computer science education; educational courses; educational institutions; engineering education; further education; Delphi research; Europe; IT services; Master of Science curriculum; University of Pavia; business processes; higher education curricula; organizational analysis; services engineering; services science; universities; Business; Educational institutions; Europe; Industries; Medical services; Technological innovation;

fLanguage

English

Publisher

ieee

Conference_Titel

Computer and Management (CAMAN), 2011 International Conference on

Conference_Location

Wuhan

Print_ISBN

978-1-4244-9282-4

Type

conf

DOI

10.1109/CAMAN.2011.5778843

Filename

5778843