Author_Institution :
Dept. of Manage. Inf. Syst., Nat. Chiayi Univ., Chiayi, Taiwan
Abstract :
Due to highly complexity of ERP systems, human resources, materials, and times are necessary investments in earlier stage, small enterprises are usually hard to implement the ERP system. Moreover, there are many factors related about how to select a useful ERP system and subjective judgment of decision makers result in promoting the difficulty of ERP system implementation. Accordingly, six factors are constructed to evaluate a useful ERP system from different perspectives, those are conditions of enterprises, supplier of software, consultants of ERP software, function of ERP system, characteristics of ERP system and cost of ERP system. Then Fuzzy AHP method is used to measure the related weights between different factors based on pair-wise comparisons. Accordingly, the condition of enterprise, function of ERP system and cost of ERP system are most important factors for ERP system selection. Top management support and financial condition of enterprise are the most important to all criteria. The implications and suggestions will be discussed later.
Keywords :
enterprise resource planning; fuzzy set theory; ERP software; ERP systems; decision makers; financial conditions; fuzzy AHP method; human resources; pairwise comparisons; Companies; Cost function; Enterprise resource planning; Financial management; Fuzzy systems; Humans; Investments; Management information systems; Process planning; Weight measurement;
