Title :
Crisis planning systems: tools for intelligent action
Author :
Nunamaker, Jay F. ; Weber, E.S. ; Smith, C.A.P. ; Chen, Minder
Author_Institution :
Dept. of Manage. & Inf. Syst., Arizona Univ., Tucson, AZ, USA
Abstract :
The characteristics of intelligent organizations are discussed. Organizational crises are defined, and their effects are discussed. A framework for crisis management is presented, and the crisis planning systems are described; these are based on a group decision-support environment and a set of crisis planning tools. The use of the tools is illustrated by means of a crisis planning case.<>
Keywords :
decision support systems; crisis management; group decision-support environment; intelligent action; intelligent organizations; Cognition; Collaboration; Communications technology; Crisis management; Decision making; Environmental management; Intelligent systems; Knowledge management; Management information systems; Technology management;
Conference_Titel :
System Sciences, 1988. Vol.III. Decision Support and Knowledge Based Systems Track, Proceedings of the Twenty-First Annual Hawaii International Conference on
Conference_Location :
Kailua-Kona, HI, USA
Print_ISBN :
0-8186-0843-9
DOI :
10.1109/HICSS.1988.11885
