• DocumentCode
    3340547
  • Title

    Online documentation and hypermedia: designing learnability into the product

  • Author

    McKita, Martha

  • Author_Institution
    Hewlett-Packard Co., Fort Collins, CO, USA
  • fYear
    1988
  • fDate
    5-7 Oct 1988
  • Firstpage
    301
  • Lastpage
    305
  • Abstract
    The author describes how learnability can be designed into software products focusing on the online documentation and hypermedia learning products that can help novice users become expert users faster and more easily. The author discusses how to choose the online documentation and hypermedia learning products which will best fit into the learning model for a product´s particular users. To illustrate this she explains how such learning products are being mapped into the user learning model for Hewlett-Packard´s Printed Circuit Design System
  • Keywords
    hypermedia; system documentation; training; user interfaces; user manuals; HP; Printed Circuit Design System; hypermedia; learnability; online documentation; software products; user learning model; Books; Circuits; Computer industry; Computer interfaces; Concurrent computing; Documentation; Petroleum; Product design; Tiles; User interfaces;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Professional Communication Conference, 1988. IPCC '88 Conference Record. On the Edge: A Pacific Rim Conference on Professional Technical Communication., International
  • Conference_Location
    Seattle, WA
  • Type

    conf

  • DOI
    10.1109/IPCC.1988.24055
  • Filename
    24055