Title :
A positive management orientation for continuous improvement
Author :
Yeo, C.H. ; Goh, T.N. ; Xie, M.
Author_Institution :
Dept. of Ind. & Syst. Eng., Nat. Univ. of Singapore, Singapore
Abstract :
A “Do It Better Each Time” strategy has been promoted in quality management literature, in preference to the “Do It Right First Time” approach to managing quality. This paper discusses these concepts from the viewpoints of the traditional quality management “gurus”: Philip B. Crosby, W. Edwards Deming, and Joseph M. Juran, and examines how they relate to current quality management philosophies
Keywords :
management; quality control; continuous quality improvement; positive management orientation; quality management philosophies; zero defects concept; Continuous improvement; Costs; Productivity; Quality control; Quality management; Research and development management; Systems engineering and theory; Time measurement; Time to market; Total quality management;
Conference_Titel :
Engineering Management Conference, 1995. Global Engineering Management: Emerging Trends in the Asia Pacific., Proceedings of 1995 IEEE Annual International
Print_ISBN :
0-7803-2799-3
DOI :
10.1109/IEMC.1995.523935
