The role of communication and information flow in leveraging critical knowledge to create market value

Summary form only, as given. Value creation occurs when knowledge and ideas are leveraged through communication and access to information into intellectual capital, and intellectual capital is leveraged through innovation into market value. This requires both networked resources and ad hoc linkages between employees as well as appropriate external alliances. Conditions required to sustain authentic, meaningful, value-driven relationships that generate leverage are outlined. Implications for management and leadership in knowledge-based organizations are discussed