The effects of the usage of e-bank on performance

Author

Yufang, Jin ; Yuan, Luo

Author_Institution

Sch. of Manage., Dalian Univ. of Technol., Dalian, China

Volume

3

fYear

2009

fDate

19-20 Dec. 2009

Firstpage

303

Lastpage

306

Abstract

With the development of information technology,e-bank is increasingly used for payment. Based on the TAM and ID theory, this paper explores the effect of usage of e-bank on bank´s performance. The bank performance is invided into financial and relational performance. The usage of e-bank affacts the financial performance by customer share, and affacts the relational performance by customer dependence. This results is helpful both to understand the e-payment academic research and to guidence to e-bank in practice.

Keywords

banking; electronic commerce; information technology; ID theory; TAM; bank performance; customer dependence relational performance; customer share financial performance; e-bank effect usage; information technology development; relational performance; Educational institutions; Electrical capacitance tomography; Environmental management; Information technology; Intelligent transportation systems; Internet; Power electronics; Technological innovation; e-bank usage; fianacial performance; relational performance;

fLanguage

English

Publisher

ieee

Conference_Titel

Power Electronics and Intelligent Transportation System (PEITS), 2009 2nd International Conference on

Conference_Location

Shenzhen

Print_ISBN

978-1-4244-4544-8

Type

conf

DOI

10.1109/PEITS.2009.5406863

Filename

5406863