Title :
Rhyme and punishment: the creation and enforcement of conventions in an on-line participatory limerick genre
Author_Institution :
IBM Thomas J. Watson Res. Center, Yorktown Heights, NY, USA
Abstract :
Computers don´t support conversation well, particularly asynchronous conversations among groups. Such conversations often lack coherence, tending towards drift, dissolution or chaos. The object of this study-a conversation that repeatedly succeeds in producing coherent results-is a counterexample. Two features seem important: it is structured by the conventions of a well-known genre, and as it proceeds it develops new conventions. This paper analyzes the emergence and enforcement of the conversation´s conventions over the course of a year, and examines the interplay between the conventions and the user interface, concluding with suggestions on how to design systems which support more coherent conversation.
Keywords :
groupware; human factors; natural language interfaces; online operation; systems analysis; Cafe Utne bulletin board; asynchronous conversations; coherent conversation; conventions creation; conventions enforcement; conversation dissolution; conversational chaos; conversational drift; online participatory limerick genre; rhyme; systems design; user interface; Chaotic communication; Collaborative work; Communication system control; Computer mediated communication; Control systems; Fellows; Hair; Lenses; Speech;
Conference_Titel :
Systems Sciences, 1999. HICSS-32. Proceedings of the 32nd Annual Hawaii International Conference on
Conference_Location :
Maui, HI, USA
Print_ISBN :
0-7695-0001-3
DOI :
10.1109/HICSS.1999.772647