Effective information processing between users and developers during information system project development

Author

Pan, Di ; Yap, Chee Meng

Author_Institution

Dept. of Ind. & Syst. Eng., Nat. Univ. of Singapore, Singapore

Volume

Track1

fYear

1999

fDate

5-8 Jan. 1999

Abstract

When users participate in information system (IS) project development, the lack of linkage between developers and users may hinder the achievement of effective information processing. The purpose of this study is to explore the effect of various linkages on information processing capacity. This paper studied information flows of seven projects in an IT company in Singapore. Analysis archival data revealed that different patterns of communication nets were employed during development. The use of different communication channels is observed at different stages. However, the results should be considered tentative as only archives were studied.

Keywords

project management; software development management; IT company; communication channels; communication nets; information flows; information system; project development; Communication channels; Couplings; Data analysis; Information processing; Information systems; Pattern analysis; Project management; Research and development management; Systems engineering and theory; Uncertainty;

fLanguage

English

Publisher

ieee

Conference_Titel

Systems Sciences, 1999. HICSS-32. Proceedings of the 32nd Annual Hawaii International Conference on

Conference_Location

Maui, HI, USA

Print_ISBN

0-7695-0001-3

Type

conf

DOI

10.1109/HICSS.1999.772715

Filename

772715