Title :
A PMO Installation for TI Project Management in a R&D Institution
Author :
Bettin, Aletéia Xavier ; Tobar, Carlos Miguel ; Prado, Denise P. ; Da Silva, Íris Bento
Author_Institution :
Eldorado R. Inst., Brazil
fDate :
Sept. 29 2010-Oct. 2 2010
Abstract :
The search for standardization to productive processes improvements gets sharp during periods that are marked by global economic crisis. To look for alternatives aiming at staying present and competitive, considering new market requirements was the reaction of a research and development institute that works with Information Technology. This scenario triggered the motivation to perform the effort described in this article. This institution was chosen for a case study that aims at observing if there was an increase of compliance rates to the project management process that is adherent to the ISO 9001:2000 standard, with the focus on the hardware department. The compliance increase was imagined to be the result of the installation consequence of a Project Management Office (PMO). The performed actions for the PMO structuring were observed and documented, as well as the correlation of process compliance data from a two year period of developed projects, proving the impact of the PMO performance in projects outcomes.
Keywords :
ISO standards; economics; project management; research and development; ISO 9001:2000 standard; PMO installation; R&D institution; TI project management; global economic crisis; information technology; project management office; standardization; Hardware; Organizations; Project management; Software; Standards organizations; Training; Information technology; Non-compliance evaluation; Project Management; Project Management Office; R & D institute;
Conference_Titel :
Quality of Information and Communications Technology (QUATIC), 2010 Seventh International Conference on the
Conference_Location :
Porto
Print_ISBN :
978-1-4244-8539-0
Electronic_ISBN :
978-0-7695-4241-6
DOI :
10.1109/QUATIC.2010.67
