Abstract :
The following topics are dealt with: employee involvement and organizational culture; continuous improvement activities; design for quality and reliability; maintenance and warranty; reliability models and analysis; quality management; statistical process control; risk assessment and management; supply chain management; six sigma and business excellence; and service quality and innovation.
Keywords :
cultural aspects; innovation management; maintenance engineering; organisational aspects; personnel; quality management; reliability; risk management; statistical process control; supply chain management; warranties; business excellence; continuous improvement activities; design for quality; employee involvement; innovation; maintenance; organizational culture; quality management; reliability analysis; reliability model; risk assessment; risk management; service quality; six sigma; statistical process control; supply chain management; warranty;
Conference_Titel :
Quality and Reliability (ICQR), 2011 IEEE International Conference on
Conference_Location :
Bangkok
Print_ISBN :
978-1-4577-0626-4
DOI :
10.1109/ICQR.2011.6031667
