A conceptual proposal for an expert system to analyze smart policy options for urban CEP transports

Courier, express and parcel (CEP) transports have been growing significantly. CEP is one of the biggest segments in urban freight transport. It does not only contribute to the wealth of our cities, but also comes with negative impacts such as noise, congestion and pollution. Transport policy has developed measures to reduce these negative impacts. This paper proposes a conceptual framework to analyze smart policy options. It focuses on the derivation of CEP demand and supply.