DocumentCode
3500745
Title
What Have Caused Consumer Fraud in Auction Website?
Author
Liu, Meilian ; Zhang, Feng
Author_Institution
Coll. of Manage., Guilin Univ. of Electron. & Technol., Guilin
fYear
2007
fDate
21-25 Sept. 2007
Firstpage
3397
Lastpage
3400
Abstract
This paper focuses on consumer fraud in auction website, and finds out why consumers may cheat sellers. At present, practitioners and scholars from home and abroad lay more emphasis on how to cope with website fraud, while less attention has been put on the consumer fraud. Based on the current situation of auction website, five key factors that have impact on consumer fraud have been put forward: consumer characteristics, e-commerce technology, virtual network, e-commerce law and punishment mechanism of faith-breaking. By means of factor analysis, four factors have been extracted, and the correlations between those factors and consumer fraud behavior have been researched.
Keywords
Internet; computer crime; consumer behaviour; electronic commerce; fraud; legislation; auction Web site; consumer characteristics; consumer fraud behavior; e-commerce law; factor analysis; punishment mechanism; virtual network; Business; Consumer behavior; Consumer electronics; Educational institutions; Humans; Marketing and sales; Pediatrics; Protection; Social factors; Technology management;
fLanguage
English
Publisher
ieee
Conference_Titel
Wireless Communications, Networking and Mobile Computing, 2007. WiCom 2007. International Conference on
Conference_Location
Shanghai
Print_ISBN
978-1-4244-1311-9
Type
conf
DOI
10.1109/WICOM.2007.841
Filename
4340616
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