Title :
Research on Third Party Logistics Service Capability Maturity Model
Author :
Qiao, Hongbo ; Zhao, Qilan
Author_Institution :
Sch. of Econ. & Manage. Organ., Beijing Jiaotong Univ., Beijing
Abstract :
On the basis of analyzing the logistics service capability, this paper particularly analyses the logistics capability of the third party logistics. According to the principle of the software Capability Maturity Model (CMM), the Third Party Logistics Service Capability Maturity Model (3PL-SCMM) is put forward. 3PL-SCMM is divided into five ranks, the key logistics capability of each rank is also described. This model can estimate the rank of the 3PL, and can also offer good reference for the making decision to enhance logistics service capability.
Keywords :
Capability Maturity Model; decision making; logistics; decision making; rank estimation; software Capability Maturity Model; third party logistics service Capability Maturity Model; 3PL; capability maturity model; logistics service capability;
Conference_Titel :
Service Operations and Logistics, and Informatics, 2008. IEEE/SOLI 2008. IEEE International Conference on
Conference_Location :
Beijing
Print_ISBN :
978-1-4244-2012-4
Electronic_ISBN :
978-1-4244-2013-1
DOI :
10.1109/SOLI.2008.4683022
