Title :
An emergency service center location model for vehicle repair with priority queuing rules and service level constrains
Author :
Cao, Li-Si ; Liu, Zi-xian
Author_Institution :
Sch. of Manage. & Econ., Tianjin Univ., Tianjin, China
Abstract :
The system of vehicle repair service is a problem that needs to research on the location of repair centers according to the service needs and available resource based on the maximal covering location and priority queuing theory. Considering the effect of waiting time due to rush jobs, this paper proposes a model that maximizes the service covering, and restrains the service level of uncovered zones. Model application with solution approaches by LINGO is provided through an example illustrations to demonstrates the applicability of the model.
Keywords :
automobiles; emergency services; facility location; maintenance engineering; queueing theory; LINGO; emergency service center location model; priority queuing rules; repair center location; service level constrain; uncovered zones; vehicle repair service; waiting time; Computational modeling; Emergency services; Maintenance engineering; Mathematical model; Operations research; Queueing analysis; Vehicles; Emergency service system; Location planning; Priority queuing theory;
Conference_Titel :
Industrial Engineering and Engineering Management (IE&EM), 2011 IEEE 18Th International Conference on
Conference_Location :
Changchun
Print_ISBN :
978-1-61284-446-6
DOI :
10.1109/ICIEEM.2011.6035401