Job dimensions of experienced and nonexperienced workers in process innovation: An exploratory study in Chinese furniture firms

This paper provides an insight into job dimensions of employees with different work experience in two phases of introducing CIM in four Chinese furniture firms. The findings of the study illustrate that there are negative impacts of introducing the new manufacturing system on job dimensions of workers, especially for the workers without related work experience before starting their current job. The study offers evidences that it is necessary to make appropriate changes from nontechnological aspects to match a technology adoption for a successful process innovation.