Web-based Decision Support Systems: A conceptual performance evaluation

Web technology has provided an effective means of delivering and sharing decision support functionalities. This paper is a Web-based approach about Decision Support System (DSS) performance and focuses on the presentation of technical and conceptual parameters for DSS applications. A framework has been developed for the Web-based DSS performance evaluation. Overall performance of a Web-based DSS is included the conceptual and technical performance where the flexibility, scalability and security are conceptual performance factors and technical performance factors comprise the data access, TCP/IP and networking architecture, latency and throughput. This paper presents a detailed analysis of Web-based DSS performance evaluation by means of workload method.