Simulation of new system departure terminal Soekarno-Hatta International Airport

Soekarno-Hatta International Airport (SHIA) has a new system called Grand Design of SHIA. The measurement of current system has been done in previous work. The objective of this research is to measure the performance of the departure terminal in the new system of SHIA and compare it with the current system. Discrete-event simulation method developed to measure the system ProModel simulator software, from ProModel Corporation, was utilized to simulate the new system. The results of this system show that it can reduce the passengers´ waiting time. To see the reliability of the new system, the authors make some scenarios based on the increasing of passengers between 2015 and 2030. There is a significant difference from 2020 to 2025 in amount of 25% in order to the passengers´ average time.